Change Management: 5 Situations When You May Need It

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According to global management consulting firm McKinsey & Company, over 70 percent of change management efforts fail. No surprise, this is due to several reasons: low employee engagement, lack of management support, poor collaboration, and no accountability. The real surprise is why – after knowing the reasons and the odds that change efforts fail – we haven’t found a way to remedy the situation.

Because the benefits of conducting change management activities are significant. A different McKinsey study points out that companies with excellent change management efforts gained an average of 143 percent of the returns they expected. So, when organizations manage change well, they see a positive change to the bottom-line.

When Should You Think About Change Management

It would be tempting to say, “all the time”, but that’s not really a fair answer. However, there are moments when organizations should consciously ask the question, “Would it be helpful to include a change management activity in our plans?” Here are five regularly occurring situations where it could make some sense:

  • When there’s something new happening. Many organizations think about change management for large-scale implementations like bringing a new technology solution in house or adding a new product line. But what about the small
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