How to Pay Tacoma Public Utilities :
Tacoma Public Utilities is an electric utility service provider of Tacoma. This public utility was established in 1893. The headquarter of this company is located in Tacoma, Washington. TPU has three operating divisions, Tacoma Power, Tacoma Water, and Tacoma Rail. They serve more than 175,870 customers throughout the 180 squire miles of the service area.
How to Pay Tacoma Public Utilities Bill :
Tacoma Public Utilities offers several payment options to pay your utility bill. You can choose to follow any payment method to make the payment for your electric bill. Follow these payment methods below, that is right for you:
Pay Tacoma Public Utilities Bill via Online Payment Method:
You can make payment for the TPU bill through the online payment method. But, before start making the payment, register for online access. If you already completed the registration process, then follow these steps below:
- You need to go to this link myaccount.mytpu.org.
- Then, on the provided field, input the account number or user ID and password.
- You can save your user ID on your device, by selecting the Remember Me option.
- After providing your login credentials, simply click on login option.
- Then, follow the steps further to make your utility bill payment.
Pay Tacoma Public Utilities Bill by Quick Pay:
Make the payment through the Tacoma Public utility bill by Quick Pay. You will require your TPU account number to make the payment. You don’t have to log in to make the payment. Follow these simple steps as mentioned below to make the payment:
- You have to visit this link myaccount.mytpu.org
- As you landed on that page, select the Quick Pay option.
- Then, provide your TPU account number on the given space.
- After providing your account number, click on the Continue button.
- Then, following further steps, you can easily complete your bill payment.
Pay Tacoma Public Utilities Bill by Phone:
Pay your TPU bill over your phone. By using the America Express, Visa, MasterCard, or Discover Card, you can make the payment. You will require the last four digits of your Social Security Number. Residential customers contact at 253-502-8608 and business customers have to contact at 253-502-8606. After calling on this number, you need to follow the on-call instructions to complete your bill payment.
Pay Tacoma Public Utilities Bill by Mail:
You can choose to pay your Tacoma Public Utilities bill through the postal service. Send your money order or personal check by mail to TPU. Make sure to include your account number on your money order or personal check. Making payment through the mail method takes time to process. So, you must have enough time on your hand to make a payment. You need to send your payment stub to this address below:
TPU
P.O. Box 11007
Tacoma, WA 98411-0007
Pay Tacoma Public Utilities Bill at TPU Pay Box:
You can make the payment for your utility bill at TPU Pay Box. You use cash, American Express, MasterCard, Visa, or Discover Card to make the payment. TPU Pay Boxes are located in selected grocery stores at Pierce County and their Administration Building at 3628 S. 35th St.
You should also know that they don’t accept the payment in form of cash, money orders, traveler’s checks, cashier checks, or foreign checks.
Some locations offer 24 hours service a day and every location provides English and Spanish prompts. To find out your nearest TPU Pay Box locations, you have to click on this link www.mytpu.org/wp-content/uploads/tpu-pay-box.png.
Also Read : TDCardServices Account Login
Pay TPU Bill at DropBox:
You can pay your TPU bill at the dropbox. You can make payment in form of a money order or check. The dropbox is located at 3628 S. 35th St. in Tacoma.
How the Penalty Fees Work
The customers will be charged a late payment fee of 3% or 1% of the due amount. There are some other fees you will be charged for restoration of service. These are the following fees that you will be charged:
- Electric heated home: $200.
- Electric heated apartment: $100.
- Non-electric heated home: $85.
- Non-electric heated apartment: $55
- Water: $40
Things to Do If You Can’t Pay the Bill
In case, you cannot make the payment for your TPU, contact the customer service department immediately. Ask the customer service representative for the payment arrangement for the extend the due date. Also, there is some payment assistance program for low-income customers. The customer service will provide you the detailed information on Tacoma Public Utilities.
LIHEAP Home Energy Assistance Program: If you are a qualified low-income customer, then you can apply for this program, for heating or cooling your monthly bill.
Tacoma Public Utilities Phone Number :
For more information on TPU bill payment, directly contact the customer service department. You can contact the customer service department at:
Residential Customer Service:
Phone: 253-502-8600
Toll-Free: 800-752-6745
Email: cservice@cityoftacoma.org
Business Hours: Monday through Friday, 8:00 a.m. to 5:30 p.m.
Business Customer Service:
Phone: 253-502-8606
Email: businesssolutions@cityoftacoma.org
Business Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m.
Location:
Tacoma Public Utilities
3628 S. 35th St.
Tacoma, WA 98409
Mailing Address:
Tacoma Public Utilities
P.O. Box 11007
Tacoma, WA 98411
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